GST Datashop Terms & Conditions

General

The web portal GST Datashop is technically operated by Beak Consultants GmbH on behalf of the Geological Survey of Tanzania (GST). Beak is not the owner of the data, nor responsible for its content. The data is sold by GST and the purchase agreement is concluded between GST and the purchaser. 

 

Our guarantee

Beak Consultants GmbH will make reasonable endeavors to ensure that the data you order are delivered immediately after payment. We provide up to 10 download attempts.  If the delivery is defective in any way, we will send you a replacement within 7 days.  

The GST Datashop Enquiry Service (contact details below) will be happy to help you if you have queries or difficulties in ordering products or have problems with downloads.

 

Exclusion of Liability

The use of any information provided on this web site on behalf of the Geological Survey of Tanzania (GST) is at your own risk. Please read any warnings given about the limitations of the information.

Neither the Geological Survey of Tanzania (GST) nor the operator of this web site will be liable for any damages or losses arising out of the supply of data and information products. The user indemnifies the GST against any claims of whatsoever nature (including legal costs) by third parties arising from the reformatting, restructuring, reprocessing and/or addition of the data, by the user.

Due to the nature of earth science data and the history of their compilation GST cannot give any warranty as to the quality or accuracy of the information or its suitability for any use. All implied conditions relating to the quality or suitability of the information, and all liabilities arising from the supply of the information (including any liability arising in negligence) are excluded to the fullest extent permitted by law.

The GST excludes all liability arising from any errors or omissions in any data provided by you, e.g. for executing the payment process. The GST accepts no liability for any loss or damage which may be caused by the condition of the file in which the information is provided to you, and you are expected to operate suitable anti-virus software before open it on your computer system. You are responsible for ensuring that the form of the information you have ordered is compatible with your computer system and need and any other data with which the information is to be used.

The GST draws customers attention to the following considerations that may affect the quality or accuracy of information supplied:

  • Scientific observations are made according to the prevailing understanding of the subject at the time. The quality of such observations may be affected by subsequent advances in knowledge, improved methods of interpretation, and better access to sampling locations.
  • Raw data may have been transcribed from analogue to digital format, or may have been acquired by means of automated measuring techniques. Although such processes are subjected to quality control to ensure reliability where possible, some raw data may have been processed without human intervention and may in consequence contain undetected errors.
  • Details clearly defined and accurately depicted on large-scale maps may be lost when small-scale maps are derived from them.
  • Data may be compiled from various sources of information at the GST, including material provided to GST by third parties, and may not have been subject to any verification or other quality control process.

 

Prices, payment and VAT

Prices quoted on this web site are subject of change without prior notice.

Payments can be made by credit card (VISA, Mastercard) only.

The GST reserves the right not to supply goods to purchasers who have previously defaulted on payment, or where there is reasonable evidence that a fraudulent credit card payment may be involved.

Value Added Tax (VAT) is not charged in accordance with current regulations of the United Republic of Tanzania and Zanzibar.

 

Delivery

Data ordered through GST-datashop will be ready for download services immediately after the payment procedure is approved and accepted.

 

Complaints

We are sure that the vast majority of potential problems can be resolved by simply contacting the GST-datashop through the indicated Enquiry Service. If, however, you are not satisfied that the problem has been resolved or handled to your satisfaction, you may wish to make a formal complaint. Your complaint can be sent to the GST by post, fax or e-mail. In all cases you should aim to provide as much relevant information as possible so that we can deal with your complaint as promptly as possible. Please also include your contact details in case we need to obtain more details from you.

All complaints should be sent to the GST Enquiry Service (contact details below).

You will receive an acknowledgement within five working days that your complaint has been received. If you do not receive an acknowledgement, please contact the Head of Enquiry Service at the same address.

When acknowledging receipt of your complaint, we will give an indication of how long it will take to send you a detailed response. In most cases, we would aim to provide a detailed response within ten working days. However, this may not always be possible, especially if we need to obtain further information. In these cases, we will keep you fully informed on the progress of your complaint.

 

Legal issues

In the event of a dispute the contract will be deemed to have been made with the Geological Survey of Tanzania and will therefore be subject to the laws of the United Republic of Tanzania.

If sections or individual terms of this statement are not legal, no longer or not completely correct, the remaining parts of the document remain unaffected in their content and validity.

The GST datashop is only able to handle enquiries and conduct business matters in English.

 

Data protection

We protect your private data. Personal data is used in accordance with the provisions of the Federal Data Protection Act BDSG of Germany and according to the statement in this shop (link to Privacy-Policy).

When you sign in for selection and purchase of our products, we ask you to provide the personal information that we require to provide the service to you. This includes information such as name, address, postal address, telephone number. During the payment procedure, credit card details are handled by our payment service provider. These data are not known to and /or stored by the operator of www.gst-datashop.com.  

We will not provide your personal information to any third parties without your permission unless we are required, by law, to do so.

We do not sell, trade or rent your information to other parties. Your personal information will be used only for the purposes of communicating with you in relation to our products and services, or for system administration of the web server.

We use all reasonable measures to protect personal information from loss, misuse or alteration. However, you will be responsible for, and must take all due care to protect, any user ID or password that you have created for your use on our web sites.

Your personal information can be removed from our web-sites at any time by e-mailing us at postmaster@gst-datashop.com.

 

Copyright

The copyright of materials from this web site remains with the GST. No part of the materials supplied through this GST data shop service may be published or transmitted in any form or by any means, or stored in a retrieval system of any nature, without the prior written permission of GST.

The data and information provided by GST-datashop is exclusively for individual use by the purchaser. It is not allowed to sell, transfer, copy, or provide it to any thirds parties.

 

Other issues

The website www.GST-datashop.com is available - unless otherwise agreed - for free. The operators take no responsibility for accuracy of information, availability of services, loss of data stored on GST-datashop or usability for any particular purpose.

GST-datashop may change the information provided on this web site without prior notice.

 

Contact details for enquiries

 

About data, copyrights, prices and related issues

 

GST Enquiries Service

 

Geological Survey of Tanzania

P .O Box 903

Kikuyu Avenue
Dodoma
Tanzania

Tel: +255 26 2323020
Fax: +255 26 2323020

postmaster@gst-datashop.com

 

 

About GST-datashop operational issues

 

Beak Consultants GmbH

Am St. Niclas Schacht 13

09599 Freiberg

Germany

Tel: +493731781350

Fax: +493731781352

postmaster@gst-datashop.com